Rainbow International Carpet Care and Restoration Specialist has hired Ed Jones as Director of Restoration at the company's worldwide headquarters in Waco, Texas.

The newly-created position is part of the company's continued focus to specialize in restoration work and services on a national and international level, according to David Bethea, president of Rainbow International.

Jones, who was a manager at Rainbow's headquarters from 1990-93, owned and operated his own restoration company for the last 10 years. His business, EnviroServ, employed more than 40 people and 13 trucks that covered the Central Texas region.

"We are very fortunate to have Ed on our team," Bethea said. "He is a true expert in restoration services, and he is already familiar with Rainbow's Franchise system. He is exactly who we needed to assist in updating and creating operational components to grow the restoration side of our business."

Jones has been spending substantial time in the field with Rainbow franchisees throughout the U.S. and has expanded the already intensive technical training Rainbow offers to new and existing franchises. Beginning with the August class, new franchise owners will leave Rainbow's initial training each month with the hands-on training and testing to receive their IICRC certification in Water Damage Restoration. In addition, existing franchise owners and technicians can take advantage of this training at worldwide headquarters each month or plan to attend scheduled IICRC courses that Rainbow holds around the U.S.

Currently, Rainbow International averages more than 50 percent of their system-wide sales in restoration work.

About Rainbow International:
Since 1981, Rainbow International Carpet Care & Restoration Specialist has become a leading world chain of carpet care and restoration services ranging from carpet cleaning, repair and dyeing, deodorization and comprehensive water, smoke and fire damage restoration and cleanup. Rainbow International has more than 300 U.S. and Canadian locations and approximately 162 international locations. It is a subsidiary of The Dwyer Group, Inc. (NASDAQ:DWYR), one of the world's largest franchise holding companies in the residential and commercial service business.

About The Dwyer Group:
The Dwyer Group Inc., based in Waco, Texas, is a public holding company that owns six franchisor corporations. Each corporation sells and supports a different service-based brand name franchise under the following service marks: Aire ServR Heating & Air Conditioning, Glass DoctorR, Mr. ApplianceR, Mr. ElectricR, Mr. RooterR (Drain DoctorR in the UK), and Rainbow InternationalR Carpet Care and Restoration Specialist. The Dwyer Group is also affiliated with another franchisor corporation named DreamMaker Bath & Kitchen by WorldwideR (an associate company). Collectively, the franchisees of these franchise concepts offer customers a broad base of residential and commercial services. The concepts currently support over 900 franchisees in the United States and Canada and, through their master licensees, nearly 400 more franchisees in 21 other countries.

Franchise News Release: Waco, TX - (Jul-22-2003)