Franchise News Release: Waco, TX - (Nov-4-2002)


Dwyer Group Receives Better Business Bureau Torch Award for Marketplace Ethics


The Dwyer Group (NASDAQ:DWYR) has been awarded the Torch Award for Marketplace Ethics from the Waco Better Business Bureau (BBB).

The award is given annually to BBB members that are nominated in categories based on company size, and it honors those that exhibit and practice ethics in the marketplace.

"The Dwyer Group is extremely proud to have been chosen by the Better Business Bureau for the Torch Award," Dina Dwyer-Owens, president and CEO of The Dwyer Group, told the Waco Tribune-Herald. "Having operated under a written Dwyer Group Code of Values since our company was founded, ethics have always played an important role in our business."

"They serve as a guide to us as a public company that is accountable to shareholders, as a company whose Franchise subsidiaries serve customers all over the world, and as a business that can be prosperous as well as caring and giving to the world that supports it," she added.

Jack Stewart, president and CEO of the Greater Waco Chamber of Commerce, added, "The Dwyer Group is the kind of company that our community wants to salute and help grow. We believe it is valuable to honor businesses that practice strong ethics, and we think The Dwyer Group is a fantastic selection."

Winners of the Torch Award are judged on several criteria, including: a reputation of ethical business practices with customers, suppliers, employees, and their community; truth in advertising; operations that train employees for ethical business conduct; and acknowledgement as an ethical leader by peers.

The Dwyer Group received the award at a special ceremony hosted at Baylor University. Michael Levy, publisher of Texas Monthly magazine, was the featured speaker.

About The Dwyer Group:
The Dwyer Group Inc., based in Waco, Texas, is a public holding company that owns six franchisor corporations. Each corporation sells and supports a different service-based brand name franchise under the following service marks: Aire Serv® Heating & Air Conditioning, Glass Doctor®, Mr. Appliance®, Mr. Electric®, Mr. Rooter® (Drain Doctor® in the UK), and Rainbow International® Carpet Care and Restoration Specialist. The Dwyer Group is also affiliated with another franchisor corporation named DreamMaker Bath & Kitchen by Worldwide® (an associate company). Collectively, the franchisees of these franchise concepts offer customers a broad base of residential and commercial services. The Dwyer Group concepts currently support over 900 franchisees in the United States and, through their master licensees, nearly 400 more franchisees in 26 other countries.




 

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