Coverall Cleaning Concepts® announces continued relationship with Quest Diagnostics Inc. (7/03)

Coverall Cleaning Concepts, a leader in the commercial cleaning industry, announced today that Quest Diagnostics Incorporated (NYSE: DGX), the leading provider of diagnostic testing, information and services in the United States, has extended its three year relationship with Coverall, for an additional three-years.

Coverall of Washington, DC services Quest's 215,000-square-foot facility in Chantilly, VA, as well as six of its satellite offices in the DC Area. All Coverall employees on the Quest account are required to partake in special training, including Bloodborne Pathogen Certification, which teaches workers how to identify and resolve materials so they can be cleaned in the appropriate manner. In addition, a drug-screening test is administered by Quest.

"We are very excited for Quest's continued commitment to Coverall," stated Robert Chess, regional director of Coverall of Washington, DC. "We take great pride in servicing all our accounts with the utmost care and Quest is no exception."

"Our relationship with Coverall over the past few years has been incredible," stated Steve Polhemus of Quest Diagnostics. "The Coverall staff has been so flexible and accommodating to our special requirements, while maintaining superior service."

Coverall staffs the Quest Diagnostics account seven days a week. The day shift consists of four people, who are responsible for cleaning the cafeteria, restrooms and other designated areas that require daytime cleaning. The night shift includes twelve people, who are responsible for the cleaning of executive areas, and over 200,000 sq. feet of labs that must meet hospital standards.

"We are extremely happy that Quest has recognized the superior quality of our services," stated Ted Elliott, President and COO of Coverall Cleaning Concepts. "We are honored to be working with such a prestigious healthcare leader, and look forward to continuing our valued relationship with them."

Since 1998, Coverall Cleaning Concepts' growth has increased by 50% fom 4419 Franchises in 1998 to over 6600 franchises in 2002. The company was recognized for this growth by recently being named as the twelfth largest Franchise chain by franchise Times magazine, ranking just below such Franchising giants as McDonald's and Subway. Additionally, Coverall Cleaning Concepts was ranked the Fastest Growing Commercial Cleaning Company in Entrepreneur's 23rd Annual Franchise 500®.

Coverall's Franchise Owners provide cleaning services 24 hours a day, 365 days a year. Service offerings include routine cleaning as well as a menu of specialized and premium services including hard floor care, carpet cleaning, window/blind cleaning, sanitation, ceiling and wall cleaning, and fire/flood restoration. All technicians meet U.S. standards for minimizing risk of disease transmission through proper cleaning techniques.