Coverall Cleaning Concepts® Announces New Master Regional Support Center In Western Michigan

Coverall Cleaning Concepts, a leader in the commercial cleaning industry, today announced the opening of a Coverall Master Regional Support Center in Western Michigan, owned and managed by veteran Coverall franchisee Jim Giannone. Over the past 15 years Giannone has owned and operated a Coverall Janitorial Franchise, which he still continues to run. In addition, two years ago Giannone opened a Coverall Territory Franchise in Michigan and decided to work with Coverall to expand this business. All the Franchises in his new master regional support center offer a complete range of commercial cleaning services, focusing on the cleaning of financial institutions, office facilities, hotels, and many others, all supported by the high standards and strong reputation of Coverall Cleaning Concepts. Some of his accounts to date include: Bank One (NYSE:ONE) and Verizon Wireless, a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD).

“We are very impressed with how Jim Giannone has embraced Coverall,” stated Ted Elliott, President and COO of Coverall. “We will assist him with his new master regional support center, where we predict great success.”

“I look forward to continuing to expand with a company that has helped me grow my business into a very profitable venture,” stated Jim Giannone, Coverall Master Regional Support Center Owner. “I plan to take my skills I have learned from Coverall thus far to teach others how to build a successful franchise business.”

Giannone’s new Western Michigan support center provides Coverall Cleaning Concepts franchisees assistance on issues pertaining to their individual franchise, and will keep them up-to-date on the latest news and trends in the commercial cleaning industry. The center opened for business on November 1, 2003 and is located at 5075 Cascade Road, Grand Rapids, MI, 49546.

Since 2000, the number of Coverall Cleaning Concepts franchise owners has increased 25% t over 7,500 and the number of customer accounts has increased 17% t over 40,000. Coverall has been recognized for its impressive growth by being ranked as one of the Fastest Growing Commercial Cleaning franchises in Entrepreneur’s magazine’s 2003 Franchise 500®. The company was also named one of the largest franchise chains by number of units by Franchise Times magazine, ranking just below such Franchising giants as Blockbuster, Burger King and H&R Block. Additionally, Black Enterprise magazine recently acknowledged Coverall as the third best home-based business for African Americans.

Coverall’s Franchise Owners provide cleaning services 24 hours a day, 365 days a year. Service offerings include routine cleaning as well as a menu of specialized and premium services including hard floor care, carpet cleaning, window/blind cleaning, sanitation, ceiling and wall cleaning, and fire/flood restoration. All technicians meet U.S. standards for minimizing risk of disease transmission through proper cleaning techniques.

About Coverall Cleaning Concepts

Coverall Cleaning Concepts^® one of the nation’s leading commercial cleaning franchising companies, servicing nearly 40,000 customers in over 85 metropolitan cities worldwide. Coverall’s extraordinary growth is attributed to its system-wide network of Regional Support Centers, franchisees and support staff that are dedicated to serving the needs of its customers. Small and large office buildings, industrial complexes, medical facilities, banks, department stores, and corporate headquarters are among the many types of accounts Coverall services. When it comes to value, quality and responsiveness, Coverall Cleaning Concepts is the company Facility Managers have trusted for more than 19 years.