EMERGENCY SERVICE CALL PLACED TO PIRTEK FROM THE PANAMA CANAL

Four hydraulic hoses were urgently needed yesterday for replacement on a large maritime vessel located in the Panama Canal . The vessel is owned by one of Pirtek Gulf Coast ’s top customers, headquartered in Mobile, Alabama .

A service call was placed to the Mobile Pirtek center which has been servicing the vessel’s hoses for more than a year. “We started their maritime service with a complete hose tagging maintenance survey of more than 100 hoses on the vessel,” stated Jonathan Estes, Operations Manager at Pirtek Gulf Coast located in Mobile , Alabama . “Tag accuracy is a really good thing in the Pirtek system and helps us to service the customer expediently so there is little-to-no downtime for them”.

The hose tagging system offered by Pirtek is designed to provide traceability and identification of the component parts and end assemblies used when making the hose. In the case of the maritime vessel in the Panama Canal, they used the tags from the bad hoses to identify the hose parts and notified Pirtek Gulf Coast for immediate replacement.

Pirtek is the worldwide leader for on-site hose replacement and provider of hydraulic hoses, fittings, and accessories, offering 24-hour on-site service for hydraulic hose failure. With 32 centers throughout the United States , and additional centers available for interested Franchise owners, Pirtek’s reputation for rapid response is based on their ability to deliver on their promise that “anytime, anywhere, the estimated time of arrival is one hour." Pirtek’s mobile services, hydraulic hoses, fixtures, and accessories can be replaced immediately at the location, ensuring the machine and work crew are up and running with minimum delay.