MR. APPLIANCE ANNOUNCES ADDITION TO FIELD SYSTEM MANAGEMENT TEAM

Mr. Appliance, a residential and commercial appliance repair company, announces the addition of Todd Cottrell to their Franchise System Management team. In this role he will work directly with franchise owners, supporting them in all business systems aspects.

“Todd’s addition will help accommodate the service requirements created by the rapid growth of Mr. Appliance,” said Doug Rogers, vice president of operations for Mr. Appliance. “His past training and management experiences along with his outgoing warm personality make him an ideal fit for coaching and supporting our franchisees.”

Cottrell’s career began as a Copy Consultant for the Kinko’s corporation while attending Southwest Texas State University. Prior to leaving, Todd’s career at Kinko’s progressed to Regional Training Manager for North and South Carolina , where he was in charge of monitoring and teaching their business concepts to the various outlets in his market. After Kinko’s, Todd enhanced his business skills by working as the Manager of Training and Development for the Golf Galaxy Company in Edina, Minnesota . While there, he developed and authored much of their training material.  

Todd, and his wife Kim, moved to Waco , Texas from St. Paul . Minn. They have four children, Kristen, Allison, Hunter and Logan. 

About Mr. Appliance:
Mr. Appliance ® was established in 1996 and now has 82 franchisees nationwide. Mr. Appliance has been nationally recognized by Entrepreneur magazine among its “Franchise 500,” “Top New Franchises,” and “Top 101 Home-Based Franchises.” The company is a subsidiary of The Dwyer Group, Inc., one of the world’s largest franchise holding companies of franchised service business. For further information or to find the location nearest you, visit www.mrappliance.com.

About the Dwyer Group:
The Dwyer Group, Inc., based in Waco , Texas , is a holding company that owns six franchise businesses and Dwyer Group National Accounts. Each business sells and supports a different franchise under the following service marks: Aire Serv® Heating and Air Conditioning, Glass Doctor®, Mr. Appliance®, Mr. Electric®, Mr. Rooter® (Drain Doctor® in the UK), and Rainbow International® Restoration and Cleaning. Collectively, the franchisees of these franchise concepts offer customers a broad base of residential and commercial services. Dwyer is a portfolio company of the Riverside Company, a private equity firm with offices in New York , Cleveland , Dallas and San Francisco . Riverside acquired Dwyer in a public-to-private transaction in October, 2003.