IMPRESSED BY SERVICE, CUSTOMER BUYS COMPUTER-REPAIR BIZ

When businessman Jerry Hampton needed help with his malfunctioning home computer, he decided not to disassemble the entire system and lug the many components to a repair shop.  Instead he chose to have help come to him by means of a mobile computer support company named Geeks On Call®.  Not only did the local Geek fix the PC, but also impressed him so much that Hampton decided to join the company!  Now Hampton owns two new Geeks On Call® franchises—one of which services Arlington—that deliver high-quality, on-demand computer services directly to homes and small-to-medium-sized-businesses alike.

In order to manage his two Geeks On Call® Franchises most efficiently, Hampton has hired two full-time computer professionals to field the service calls, thereby freeing him to oversee the franchises’ business dealings and marketing plans.  Running a busy information-technology (IT) company will be no problem for Hampton, who will draw upon his 32 years of management experience with numerous IT corporations throughout the state of Texas.  During those three decades he held several notable positions such as Regional Manager and Managing Director, and was instrumental in developing new high-tech business models for his employers.  Hampton’s time-tested expertise is one of the many things that made him stand out in the eyes of the President of Geeks On Call®, Walter Ewell.  “Jerry Hampton has a long track record of success in the IT industry,” said Ewell.  “His wisdom and leadership will be a valuable asset to his customers, his employees, and to all of the Geeks On Call® franchises in the Dallas/Fort Worth metro area.”

The premise of Geeks On Call® is simple: gone are the days of lugging computers to a local technician for updates or repairs.  Instead, Geeks On Call® brings complete computer support directly to homes and businesses.  Everything the Geeks’ technicians need to complete their tasks is nestled inside their sleek Chrysler PT Cruisers—affectionately known as “Geek Cruisers”—which are emblazoned with the Geeks On Call® logo and toll-free phone number.   

Founded in 1999, Geeks On Call® initially served the areas of Norfolk and Virginia Beach, VA.  In response to its tremendous success, Geeks planted its first Franchise in 2001.  Since then, approximately 175 franchises have been cultivated throughout the United States.  This rapid growth is a reflection of the public’s hunger for quality on-site computer assistance. 

Prior to Geeks On Call®, residential customers in need of computer support often faced tremendous expense and lengthy down-time—with no guarantee of satisfaction.  The expedient, reliable services provided by Geeks On Call® also have become a necessity for small businesses, giving them exposure to licensed technicians, and eliminating the cost of hiring a full-time IT staff.  Now everyone has access to superior computer repairs, upgrades, troubleshooting, training, and wired/wireless networking—without emptying their wallets.

 Currently, Geeks On Call® offers service in the following states: Colorado, Florida, Georgia, Illinois, Kansas, Missouri, Maryland, New Jersey, North Carolina, Pennsylvania, Texas, Virginia, and Washington, D.C.