Franchisee Satisfaction Ranks Three Dwyer Group Concepts Among the 2008 FBR 50

Mr. Rooter®, Mr. Electric® and Rainbow International®, Franchise concepts of The Dwyer Group, have been ranked among the prestigious 2008 FBR 50 – Franchisee Satisfaction Awards™ by franchise business Review, a market research firm.

The honor is awarded to franchisors with the highest level of franchisee satisfaction. More than 325 companies registered for this year’s Franchisee Satisfaction Awards making this one of the largest surveys of its kind ever completed.

“Franchisee satisfaction is the number one thing that anyone should consider when researching a franchise opportunity,” said Eric Stites, founder and president of Franchise Business Review. “With three of their concepts receiving awards this year, The Dwyer Group is clearly doing an outstanding job of meeting and exceeding the expectations of their franchise partners.”

Mr. Rooter ranked among the FBR 50 Large Class list, which includes systems of 200 or more units. Rainbow International and Mr. Electric ranked among the FBR 50 Medium Class list, which includes systems between 50 – 200 units.

“We are proud that our companies were recognized on the FBR 50 list,” said Mike Bidwell, president of The Dwyer Group. “Franchisee satisfaction is the backbone of our company, and we strive to support each franchisee in his and her continued success.”

About The Dwyer Group, Inc.®:
The Dwyer Group, Inc., based in Waco, Texas, is a holding company of six franchise businesses, each selling and supporting a different franchise under the following service marks: Aire Serv®, Glass Doctor®, Mr. Appliance®, Mr. Electric®, Mr. Rooter® (Drain Doctor in the UK), and Rainbow International®. Collectively, these independent franchise concepts offer customers world-wide a broad base of residential and commercial services. The Dwyer Group is a portfolio company of The Riverside Company, a private equity firm with offices in New York, Cleveland, Dallas and San Francisco.