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Franchise News Release: Fort Lauderdale, FL - (Nov-16-2004) COVERALL CLEANING CONCEPTS® ANNOUNCES A NEW MASTER REGIONAL SUPPORT CENTER OF PUERTO RICOCoverall Cleaning Concepts, a leader in the commercial cleaning industry, today announced the opening of the Puerto Rico Regional Support Center, owned and operated by veteran Coverall Franchise Owner Hector Hiram Burgos Feliciano. Over the past 10 years Burgos has owned and operated a Coverall franchise in central New Jersey , which he continues to manage, while expanding his business into Puerto Rico . All the Franchise Owners servicing accounts in his Puerto Rico market, offer a complete range of commercial cleaning services, focusing on the cleaning of medical centers, government agencies, office facilities and many others, all supported by the high standards and strong reputation of Coverall Cleaning Concepts. “Expansion into Puerto Rico is a wonderful opportunity, and we know that Burgos is the perfect fit to run the business,” stated Ted Elliott, President and Chief Executive Officer of Coverall. “Coverall applauds his continued enthusiasm, and will provide him and his team the greatest support possible, as develops his business.” “The amount of support I have received from Coverall in my efforts to expand my business has been incredible,” stated Coverall Master franchise owner Hector Hiram Burgos Feliciano. “I can’t think of another company that would offer me the flexibility and the assistance needed to expand my business into my native land.” Burgos ’ new Puerto Rico Support Center provides Coverall Cleaning Concepts franchisees assistance on issues pertaining to their individual franchise, and keeps them abreast of the latest news and trends in the commercial cleaning industry. The center opened for business in July, and is located at Jose I. Quinton # 94, Coamo, Puerto Rico 00769. Since 2000, the number of Coverall Cleaning Concepts franchise owners has increased 25% t over 7,500 and the number of customer accounts has increased 17% t over 40,000. Coverall has been recognized for its success by being awarded a 2004 International Stevie Award for Best Support Organization, in the first-ever International Business Awards. Additionally, Coverall was ranked as one of the Fastest Growing Commercial Cleaning franchises in Entrepreneur magazine’s 23 rd Annual Franchise 500®. The company was also named one of the largest franchise chains by number of units by Franchise Times magazine, ranking just below such Franchising giants as McDonald’s, Blockbuster and Burger King. Coverall’s Franchise Owners provide cleaning services 24 hours a day, 365 days a year. Service offerings include routine cleaning as well as a menu of specialized and premium services including hard floor care, carpet cleaning, window/blind cleaning, sanitation, ceiling and wall cleaning, and fire/flood restoration. All technicians meet U.S. standards for minimizing risk of disease transmission through proper cleaning techniques. About Coverall Cleaning Concepts
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