COVERALL CLEANING CONCEPTS® ANNOUNCES NEW MASTER REGIONAL SUPPORT CENTER HEADQUARTERS IN THE GULFCOAST

Coverall Cleaning Concepts, a leader in the commercial cleaning industry, today announced the opening of the Coverall Master Regional Support Center Headquarters for the Gulf Coast, in Pensacola, FL.  Owned by veteran Coverall Master franchise Owner Tom Gilliland, President of Coverall Service Company, the headquarters serve the coast from Panama City, FL to Biloxi, MS.  All the Franchise Owners servicing accounts in this new market offer a complete range of commercial cleaning services, including the cleaning of medical centers, financial institutions and businesses in the hospitality arena, all supported by the high standards and strong reputation of Coverall Cleaning Concepts.  Gilliland currently owns the Maryland, Buffalo, Lancaster and Harrisburg Support Centers.

“Coverall is pleased to see substantial growth from seasoned Coverall Master franchise Owners,” stated Ted Elliott, President and Chief Executive Officer of Coverall.  “We wish Gilliland success in the Gulf Coast, and Coverall will support him in building his business in any way he needs.”

“I look forward to expanding with a company that has assisted me in growing my business into a very lucrative venture,” stated Tom Gilliland, Coverall Master Regional Support Center Owner.  “The experienced management team we have in place for the Gulf Coast gives me complete confidence that the Support Center will be a huge success.”

Gilliland’s new Gulf Coast Support Center provides Coverall Cleaning Concepts Franchise Owners assistance on issues pertaining to their individual franchise, and will keep them up-to-date on the latest news and trends in the commercial cleaning industry.  The center opened for business on July 19, 2004 and is located in the Corporate Woods Corporate Park , at 2114 Airport Blvd. Suite 1750, Pensacola, FL 32504.  For more information please call 850-476-1717.

Since 2000, the number of Coverall Cleaning Concepts franchise owners has increased 76% t over 7,700 and the number of customer accounts has increased 42% t over 37,000.  Coverall has been recognized for its success by being awarded a 2004 International Stevie Award for Best Support Organization, in the first-ever International Business Awards.  Additionally, Coverall was ranked as one of the Fastest Growing Commercial Cleaning franchises in Entrepreneur magazine’s 2003 Franchise 500®.  The company was also named one of the largest franchise chains by number of units by Franchise Times magazine, ranking just below such Franchising giants as McDonald’s, Blockbuster and Burger King.  

Coverall’s Franchise Owners provide cleaning services 24 hours a day, 365 days a year.  Service offerings include routine cleaning as well as a menu of specialized and premium services including hard floor care, carpet cleaning, window/blind cleaning, sanitation, ceiling and wall cleaning, and fire/flood restoration.  All technicians meet U.S. standards for minimizing risk of disease transmission through proper cleaning techniques. 

About Coverall Cleaning Concepts
Coverall Cleaning Concepts is one of the nation’s leading commercial cleaning franchising companies, servicing nearly 40,000 customers in over 90 metropolitan cities worldwide. Coverall’s extraordinary growth is attributed to its system-wide network of Regional Support Centers, franchisees and support staff that are dedicated to serving the needs of its customers.  Small and large office buildings, industrial complexes, medical facilities, banks, department stores, and corporate headquarters are among the many types of accounts Coverall services.  When it comes to value, quality and responsiveness, Coverall Cleaning Concepts is the company Facility Managers have trusted for more than 19 years.

About Coverall Service Company
In business since 1989, Coverall Service Company, a Coverall Cleaning Concepts Master Franchise Owner with corporate headquarters in Columbia, MD, is undergoing major expansions.  The company has Regional Support Centers in Buffalo, NY, Harrisburg and Lancaster, PA, and a newly opened Support Center in Pensacola, FL.  Coverall Service Company has plans to open an additional Support Center in Rochester, NY at the end of the year.