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Franchise News Release: Fort Lauderdale, CA - (Mar-8-2005) COVERALL CLEANING CONCEPTS® APPOINTS NEW DIRECTOR OF NATIONAL ACCOUNTSCoverall Cleaning Concepts, a leader in the commercial cleaning industry, today announced the appointment of Ms. Angela Newman to Director of National Accounts. She joins Coverall with over 20 years experience in supply chain and systems management, process analysis, vendor relations and logistics, primarily in the healthcare field. Most recently, Ms. Newman was the Vice President of Logistics for National Nephrology Associates (NNA) in Nashville, TN, where she managed the supply chain operations for 125 business units located in 15 states. In her role as Director of National Accounts, Ms. Newman will be responsible for running the National Accounts Operations team, which entails working closely with National Account customers, Regional and Master Support Center staff and the National Account Managers to ensure total customer satisfaction. “Ms. Newman brings a wealth of knowledge to Coverall, and will be a tremendous asset to our team,” stated Ted Elliott, President and CEO of Coverall. “I am confident that she will quickly impact our National Account Operations, positioning Coverall as the commercial cleaning provider of choice in the national account arena.” Since 1998, the number of Coverall Cleaning Concepts Franchise owners has increased 81% t over 8,000 and the number of customer accounts has increased 54% t nearly 40,000. Coverall has been recognized for its success by being awarded a 2004 International Stevie Award for Best Support Organization, in the first-ever International Business Awards. Additionally, Coverall was ranked as one of the Fastest Growing Commercial Cleaning franchises in Entrepreneur magazine’s 26 th Annual franchise 500®. The company was also named one of the largest franchise chains by number of units by Franchise Times magazine, ranking just below such Franchising giants as McDonald’s, Blockbuster and Burger King. Coverall’s Franchise Owners provide cleaning services 24 hours a day, 365 days a year. Service offerings include routine cleaning as well as a menu of specialized and premium services including hard floor care, carpet cleaning, window/blind cleaning, sanitation, ceiling and wall cleaning, and fire/flood restoration. All technicians meet U.S. standards for minimizing risk of disease transmission through proper cleaning techniques. For more information regarding Coverall Master franchise opportunities, please visit www.coverall.com or contact Jack Caughey at 800-537-3371, x114. About Coverall Cleaning ConceptsCoverall Cleaning Concepts is one of the nation’s leading commercial cleaning franchising companies, servicing nearly 40,000 customers in over 90 metropolitan cities worldwide. Coverall’s extraordinary growth is attributed to its system-wide network of Regional Support Centers, franchisees and support staff that are dedicated to serving the needs of its customers. Small and large office buildings, industrial complexes, medical facilities, banks, department stores, and corporate headquarters are among the many types of accounts Coverall services. When it comes to value, quality and responsiveness, Coverall Cleaning Concepts is the company Facility Managers have trusted for more than 20 years.
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