TRAILBLAZING COMPUTER-SUPPORT COMPANY “GEEKS ON CALL” CLEARS A PATH TO RICHMOND

Over the past month, the nation’s largest independent on-site computer-support company, Geeks On Call®, has launched an aggressive expansion campaign in the Virginia capital that includes the opening of four new Franchises with another two planned in the coming months.  Now the residents and small-to-medium-sized businesses in Richmond have access to the same reliable, mobile computer services that Geeks On Call® has offered to customers throughout America since the company began Franchising in early 2001.

Each Geeks On Call® technician drives an instantly recognizable blue “PC Cruiser™” which is the affectionate name given to the company-issued Chrysler PT Cruisers emblazoned with the Geeks On Call® logo and toll-free phone number.  The comprehensive set of essential computer services hand-delivered by Geeks On Call’s® expert technicians includes troubleshooting, virus removal, repairs, upgrades, wired/wireless networking, one-on-one training, and custom-built PCs.  Spearheading the Geeks’expansion in Richmond are three highly skilled computer professionals: Alex Burns, Reggie Bristow, and Chris Casheros. 

Alex Burns—who was raised in Yorkshire, England—is a seasoned veteran of the IT industry with 20 years of experience using cutting-edge hardware and software applications.  In addition, he has held numerous business management positions that have demonstrated natural leadership skills as well as a knack for making a business’s computing systems more streamlined and cost-effective. 

Reggie Bristow has spent the past 10 years working simultaneously for five different businesses, yet still he found time to go back to school to earn an MBA.  Some of his achievements include installing a computer network and point-of-sales software for one of the companies and overhauling the accounting and operations departments for all five companies to shift them from using outdated paper-based systems to modern, computerized systems. 

Chris Casheros has a distinction that few people share—he earned the prestigious MCSE (Microsoft Certified Systems Engineer) certification in a mere six months, an almost unheard of feat.  Later he founded a one-man on-site computer-support company, and the invaluable experience it gave him made him appreciate the extensive support that Geeks On Call® offers its Franchise owners—namely a central dispatch department that sets appointments for all of the franchises nationwide; full-service advertising and marketing departments; and the business and technical support necessary to ensure that all Geek customers receive outstanding service.  

Geeks On Call® is the high-tech equivalent of a doctor who makes house calls.  Too often small businesses and residential customers lose substantial time and money while waiting for their computer problems to be fixed by a retail store or repair shop that often keeps the computer for too long and charges an arm and a leg!  Refusing to tolerate this type of slow, unsatisfactory service, Geeks On Call® goes against the grain and brings help directly to the customer’s doorstep.  

Not only have the prompt, reliable services provided by Geeks On Call® found success with residential clients, but also with small-to-medium-sized businesses that cannot afford the enormous expense of hiring IT personnel.  Instead of paying exorbitant salaries to keep a full-fledged IT staff on hand, these companies simply can turn to Geeks On Call® on those occasions in which computer services are required.  Now everyone has access to superior computer repairs, upgrades, troubleshooting, wired and wireless networking, personalized training, and custom-built PCs without emptying their wallets.

 Founded in 1999, Geeks On Call® initially served the cities of Norfolk and Virginia Beach, Va, where it experienced immediate success.  Overwhelmed by the public’s hunger for dependable computer support, Geeks On Call® realized the only way to satisfy its ballooning customer base was to franchise the company.  In early 2001 Geeks On Call® launched its first franchise, and now it has 249 franchises operating in 16 states throughout America plus the District of Columbia.  These states include: Arizona, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Missouri, Maryland, New Jersey, North Carolina, Pennsylvania, South Carolina, Texas, Virginia, and Washington, D.C.